Getting Started with FedEx Integration

Important:

NetSuite Ship Central is NetSuite's standard shipping solution. For more information, see NetSuite Ship Central.

The Shipping Integration with FedEx, UPS, and USPS/Endicia is not available to new customers. It is available with limited support only for existing customers before they transition to NetSuite Ship Central.

For more information about transitioning to NetSuite Ship Central, including the self-service procedure, see Upgrading from Integrated Shipping to NetSuite Ship Central (SuiteAnswers ID 1015202).

Depending on business requirements, you can use the ShipStation Connector in NetSuite Connector as an alternative. For more information, see Managing the ShipStation Connector in NetSuite Connector.

For more information about selecting the best shipping solution for your needs, see Comparing NetSuite Shipping Options (SuiteAnswers ID 1046701).

FedEx Integration lets you connect your NetSuite account directly to your FedEx account.

When you fulfill orders with FedEx integrated shipping, FedEx charges your account for the shipment. NetSuite saves the tracking number with the item fulfillment.

For more information, see Printing Integrated Shipping Labels With a Thermal Printer.

To setup FedEx Integration:

  1. Go to Setup > Company > Enable Features.

  2. Click the Transactions subtab.

  3. In the Shipping & Receiving section, check the Shipping Label Integration box.

  4. Click Save.

  5. To register with FedEx, go to FedEx, go to Setup > Accounting > Shipping.

    For more information, see Registering a FedEx Account.

  6. To designate FedEx as the Default Shipping Carrier on sales orders, select FedEx.

  7. Click the Preferences subtab.

  8. In the Rates section, select a FedEx Rates Type:

    • To show and charge customers the rate FedEx charges you for shipping, select Negotiated Rates.

    • To show and charge customers the higher FedEx rate, select List Rates.

  9. Click Submit.

The real-time rate quoted at the time of sale is an estimate. The charge may vary based on package size, service additions, and account-specific discounts.

If you've also enabled the Multiple Location Inventory feature, you can set up each location with a separate FedEx account number. For more information, see Shipping Integration with Multiple Locations.

Related Topics

General Notices