Customer Payments
When a customer makes a payment, record the payment and apply it to the appropriate invoice or cash sale. Applying a payment decreases the amount due and tracks income.
When recording a payment, you can also apply deposits and credit memos against open invoices for the customer.
You can record payments in the following ways:
When you record a payment, you can send a payment receipt to the customer as a verification. For more information, see Payment Receipts.
The Consolidated Payments feature enables you to accept payments either through a subcustomer or its top-level parent customer.
With this feature, if you have a customer with one or more subcustomer records, when you accept a payment for a top-level customer, you can apply the payment to either invoices entered for the top-level customer or for one of its subcustomers.
If you do not use this feature, each customer and subcustomer can only apply payment to their own invoices.
For more information, see Consolidated Payments.
Accepting Customer Payments Workflow Chart
Related Topics:
- Applying a Payment on the Customer Payment Page
- Applying a Payment on an Invoice
- Correcting Payments to Invoices
- Entering Payment Information on a Transaction
- Removing Credits from Deleted Customer Payments
- Reversing or Deleting Customer Payments
- Approving Customer Payments
- Managing Undeposited Customer Payments
- Consolidated Payments
- Payment Receipts
- Creating a Payment Method
- Handling Returned/NSF Checks
- Allowing Customers to Pay Online