Handling Returned/NSF Checks

When a customer's check is returned to you from the bank for insufficient funds (NSF) and you have already deposited the amount in NetSuite, use a journal entry to correct account balances. See Correcting Account Balances for NSF Checks Using a Journal Entry.


The original invoice remains closed and the balance due shows as a new receivable and is not aged based on the original receivable.

If you want to charge the customer a fee for the returned check, see Returned Check/NSF Fees.

Related Topics:

Accepting Customer Payments Workflow Chart
Applying a Payment on the Customer Payment Page
Applying a Payment on an Invoice
Correcting Payments to Invoices
Entering Payment Information on a Transaction
Removing Credits from Deleted Customer Payments
Reversing or Deleting Customer Payments
Approving Customer Payments
Managing Undeposited Customer Payments
Consolidated Payments
Payment Receipts
Creating a Payment Method
Allowing Customers to Pay Online
Correcting Account Balances for NSF Checks Using a Journal Entry
Returned Check/NSF Fees

General Notices