Setting Up Bank Records of Customers in Japan

Set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.

To set up bank details of a customer for refund transactions:

  1. Go to Lists > Relationships > Customers.

    For information about creating a customer record, see Customers.

  2. Click Edit next to the name of the customer to whom you want to send refund payments.

  3. On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.

  4. Click New Bank Details.

  5. Complete the fields on the Bank Details page:

    Field

    Description

    Name

    Enter a name for the bank record.

    Payment File Format

    Select Zengin or Zengin XML.

    Zengin is the standard payment file format used by Japanese banks for electronic fund transfers.

    Note:

    The Zengin text format can only be used until December 2020, after which, you must use the Zengin XML format.

    Type

    Select whether the bank account is the customer's primary or secondary bank account.

    Bank Account Number

    Enter the customer's bank account number. This number must not exceed seven characters.

    Bank Account Name

    Enter the customer's bank account name.

    Bank Number

    Enter the 4-digit number that identifies the customer's bank.

    Bank Name

    Enter the name of the customer's bank.

    Branch Number

    Enter the 3-digit number that identifies the bank branch where the customer's account is maintained.

    Branch Name

    Enter the name of the branch.

    Account Type

    Select whether the customer's bank account is an ordinary or checking account.

  6. Click Save.

You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.

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General Notices