Approving a Vendor Return Authorization

You can use the vendor return authorizations approval process to keep track of what is being returned and why. For example, a supervisor can review a return authorization entered by an employee to determine if the item really needs to be returned. Then, the supervisor approves the return of the item or cancels the return.

To approve an authorized vendor return:

1. Go to Transactions > Purchases > Enter Vendor Return Authorizations.

2. To open a specific authorization, in the Select Return Number field, enter the return number or scan the bar code for the return.

3. Filter the list of unapproved returns by selecting a date range in the date field or by entering dates in the From and To fields. Then, unapproved returns dated within the chosen date range show in the list.

4. In the Approve column, check the returns you want to approve.

   The Amount field updates to show the total amount of the approved returns.

   Note:

   Open each return individually to edit it and add a vendor RMA number.

5. Click Submit.

The return authorizations you approved can now be shipped and then credited.

Related Topics

Vendor Return Authorization Overview

Creating a Vendor Return Authorization

Creating a Vendor Return Authorization From an Existing Purchase Order

Canceling a Vendor Return

Shipping Authorized Vendor Returns

Viewing the Status of a Vendor Return Authorization

Crediting an Authorized Vendor Return

Vendor Returns for Drop-Ship Orders

Closing a Line Item on a Vendor Return Authorization

Vendor Returns

General Notices