Crediting an Authorized Vendor Return

After a vendor return has been approved, enter a vendor credit, or bill credit, for the amount of the returned items. This enables you to track credit owed to you by a vendor so you can apply the credit to vendor bills.

If the vendor has sent you a refund by cash or check, you can record it by associating the vendor credit with a deposit. For more information, see Associating a Vendor Credit With a Deposit.

If you use the Advanced Shipping feature, you can enter a bill credit for the amount of the item before you ship it. If you do not use the feature, you credit items as you ship them. Entering a vendor credit both returns and credits the item.

To enter a bill credit for returned items:

  1. Go to Transactions > Purchases > Credit Vendor Returns.

  2. Select the vendor.

    All open vendor return authorizations appear in the list.

    Note:

    If you use NetSuite OneWorld and the vendor is shared with multiple secondary subsidiaries, you can associated this bill credit with any of the subsidiaries. The items that can be credited reflect the combination of the selected vendor and subsidiary. For more information, see Assigning Subsidiaries to a Vendor.

  3. If you use the Bar Coding and Item Labels feature, you can scan or enter the return authorization number in the Select Return Number field.

  4. In the Credit/Refund column, check the return you want to credit.

  5. Click Submit.

    A bill credit opens.

  6. Verify the information about the transaction such as items and amounts. Enter any necessary changes.

  7. Click Save.

    A credit records the amount of the return which you can apply to vendor bills.

Related Topics

Vendor Return Authorization Overview
Creating a Vendor Return Authorization
Creating a Vendor Return Authorization From an Existing Purchase Order
Approving a Vendor Return Authorization
Canceling a Vendor Return
Shipping Authorized Vendor Returns
Viewing the Status of a Vendor Return Authorization
Vendor Returns for Drop-Ship Orders
Closing a Line Item on a Vendor Return Authorization
Vendor Returns

General Notices