Team Management with AI Assistance

The Manager Concierge is your AI-powered assistance for seamlessly integrating with HCM processes. The agent acts as a single point of entry for managers seeking assistance with team management. It provides support for queries related to compensation, leave and absences, talent management (such as performance reviews, feedback, goals, check ins or recognition), , and employment details for their team members.

The Manager Concierge acts as a central resource for managers seeking support in day-to-day people management tasks. Managers can use the agent to get immediate answers to inquiries related to compensation, leave and absences, talent management, and employment details for their team members. By providing on-demand information and guidance, the agent empowers managers to take informed actions, streamline HR processes, and ensure compliance with corporate policies.  

The Manager Concierge includes the following individual agents:

  • Leave and Absence Analyst (My Team) -  Assists managers in understanding their team members current absences, available leave balances, donated time, and cash disbursements. Also supports them in submitting absence requests, bidding on time off, donating leave, or converting leave balances into cash.
     
  • Compensation Advisor (My Team) -  Assists managers in collaborating with their team members regarding their compensation. Responds to specific inquiries concerning team members' salaries, stock options, and other types of additional compensation and payments.
     
  • Talent Advisor (My Team) -  Assists manager in the talent review process, offering tools and insights to evaluate employee performance and potential, optimize workforce effectiveness, align employee potential with company goals, and ensure long-term business success.
     
  • Employment Details Assistant (My Team) -  Assists managers in accessing the personal and employment information of team members and in updating their employment records.

Benefits of Manager Concierge 

  • Enables managers to quickly access relevant HR information without waiting for specialist support.
  • Improves the consistency and accuracy of responses to managerial queries.
  • Reduces administrative workload for HR teams by automating responses to common manager questions.
  • Enhances the manager experience and helps drive better team management decisions.

The agent uses the tools and resources available to answer questions directly, providing immediate and accurate information to managers.

Examples of Manager Questions the Agent Can Answer:

  • What is Amy’s current base salary?
  • Has Jonathan on my team been awarded stock grants this year?
  • What was Matt's salary in last 3 years?
  • Has Bill received any salary raise this year?
  • What’s the remaining vacation balance for Matt?
  • Has Kris scheduled time off in the next 3 months that might affect our project deadlines?
  • Show all approved absences for Rick so far this year.
  • Is Matt eligible for family or disability leave?
  • Has Cathy donated leave time this year?
  • How many PTO hours have been cashed out by Jill?
  • What’s the best way to contact Ryan?
  • Get me Myra’s assignment details
  • What is Angela’s current assignment and contact info?
  • What department does John Smith belong to?
  • How can I update Daniel’s work location to the New York office.
  • What’s Sam’s performance summary this review period?
  • How has Riya progressed on her development goals since last year?
  • Has Tom been recognized for anything this year?
  • What improvement areas have been highlighted in Jean’s recent feedback?
  • When was the last check-in I had with David, and what were the action items?
  • Has Jack completed his high priority performance goals?

This feature enhances the existing HCM processes by providing proactive support, personalized guidance, and efficient access to information. Managers can ask questions that cover a breath of areas in a single conversation that greatly enhances their productivity.

Steps to Enable and Configure

  • Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support. 
  • Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes, and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.

Key Resources

For information on the other agents, you can access the What's New announcements in release 25C here:  

Access Requirements

The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator. See How can I give users access to AI agents and Access Requirements for AI Agent Studio.