Revision History
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Module | Feature | Notes |
|---|---|---|---|
| 11 DEC 2025 | Service Request Management | Delivered new feature. | |
| 11 DEC 2025 | Service Channels | Deliver Outbound Service Emails through Microsoft Exchange | Delivered new feature. |
| 11 DEC 2025 | Service Channels |
Automatically Flag Email Bounces or Out of Office Emails for Service Requests |
Delivered new feature. |
| 05 DEC 2025 | Created initial document. |
The table includes a chronological listing of document changes.