Workflow to Set Up the Email Assistant

Here are the steps to set up the Email Assistant in Recruiting, which enables the AI Agent to respond to candidate emails.

The email assistant is available in Oracle AI Agent Studio through the agent template, Recruiting Email Assistant Template. This template consists of a child workflow called Recruiting Inbox Response Agent and a RAG tool, Recruiting Knowledge Factory. You need to upload your organization’s policy and process documents in this tool. The agent workflow refers to these documents for answering candidate emails.

Required Steps

1. Prerequisites for AI Agent Studio
2. Configure the Recruiting Email Assistant Template
3. Upload Documents to the Recruiting Knowledge Factory Tool
4. Enable the Recruiting Inbox Response Agent
5. Configure Profile Options for the Email Assistant
6. Ensure that the Process Recruiting Inbound Messages scheduled process is running periodically to process incoming messages. For details, see Run the Scheduled Process for Inbound Messages.