Table of Contents
- Title and Copyright Information
- Preface
-
1
Administration
- Deployment Best Practices
- How to Enable OGL in CPQ
- How to Enable OGL on Career Sites
- How to Participate in Oracle Guided Learning UAT
- Integrating Oracle Guided Learning with your Learning Management System (LMS)
- Javascript API
- Oracle Guided Learning Setup Instructions
- Setup Oracle Guided Learning in a Single Page Application (SPA)
- Step and Video Guide Enabling/Disabling
- What is the difference between Viewer, Editor, and Owner?
- How to Install, Extract, and Package the OGL Editor Extension from the Chrome Web Store
- 2 Analytics
- 3 Console
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4
Creating Content
- OGL Selectors
- Add a Background Image to a Tip
- Advance from Multiple Actions
- Assigning Multiple Roles to Guides
- Branch Based on Dropdown Value
- Branches and Filling Forms
- Can I hide a tooltip if another tooltip is displayed?
- Can I launch a guide if a user gets stuck?
- Can I launch a guide when a user field contains a certain value?
- Can I launch two guides simultaneously?
- Can I link one guide to another?
- Can I open more than one tooltip at once?
- Can you have a guide with only one step, and not show the step counter?
- Can you set a condition for a guide to only show once?
- Changing the Flow Based on a Users's Choice
- Cloning a Tooltip
- Context Sensitive Help (CSH) using Oracle Guided Learning
- Contextual Page Level Help
- Create Popup Message on Disabled Element
- Embedding an IFrame in an Iridize Step
- Expanded Content Editor Reference
- Table Border Removal
- Horizontal Scrolling
- How can I embed a video in a guide?
- How can I point a Guide to the OGL Widget?
- How do I select a column?
- How do I skip the navigation steps if I'm already on the right page?
- How to Capture New Screenshots in OGL
- How to Increase the Tip Width of the Message in OGL
- How to Launch a Guide Based on User Interaction - Create a "Launcher Guide"
- How to Launch a Guide from another Guide
- How to Make Tasklist Fixed at One Position
- How to Prevent a Tooltip from Hiding a Drop Down Menu
- How to Setup a "Remind me later" Button
- How to Work with Element Selection Settings
- I want to create a new guide that is based on another guide I have already created. Is this possible?
- I want to enable user to proceed upon clicking the spacebar
- I would like guide to launch only on the root "/" path of my website
- Set up a Cross Domain/Cross App Guide
- Smart Tip and Beacon Best Practices
- So if my application has a form and the user clicks on close instead of submit, I would like for the guide to end then. Is that possible?
- Step Conditions and Page Conditions
- Step Conditions Explained
- Task List / Onboarding Widget
- Understanding Guide Options
- URL Configuration for a Guide
- Using Branches for Form Validation
- Video does not Align in Center
- Video not Showing in Tip
- What is a beacon?
- What is the best way to guide a user while filling out a form?
- What is the help icon?
- When I use two or more activation options in a guide, do they work like OR or like AND conditions?
- 5 Organizing Content
- 6 Guide Conditioning
- 7 Statuses
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8
Theme
- Can I remove the "Powered by" footer?
- How to Change the Help Icon
- Is it possible to make the overlay a little lighter?
- We offer multiple themes to our users. Is there any way to change the OGL theme based on user or, even better, to update individual styles on the fly?
- Enabling Multiple Styles in the same Guide
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9
Tips & Tricks
- Multiple Widget Display Prevention
- Advance on Click Fails
- Autoload a Closed Guide
- Can a guide be launched automatically from an email campaign or a knowledge-base article?
- Can a guide work across multiple domains?
- Can I change the element selection algorithm?
- Can I start a guide on a particular step using the public API?
- Can I use Guided Learning even if a user is not logged in?
- Can 'show tip on hover' and 'disable element' be used together?
- Conceptually, what is the best way to design a tour guide?
- Customization and Personalization Methods
- Display Groups not Correct in Prod
- Does Guided Learning provide functionality for selecting elements within an iFrame?
- Editing Step Branches
- Embedding an iFrame in a Guided Learning Step
- Find the "Route" of a Fusion Apps Page
- Guide Appears in Help Widget after Updates
- Guide Does not Scroll
- Guide Mysteriously Skipping a Step
- Guide not Starting on First Step
- Guided Learning Does not Respect URL Condition
- Help Widget Explained
- How do I make an image a session variable?
- How to configure Country Segmentation
- I cannot preview a guide that my colleague created
- I have made some changes to a guide and saved them accidentally, can this be reverted?
- I have successfully setup Guided Learning but the Help Widget does not appear
- I need to create a guide on a page with a dynamic URL, what are the best practices?
- I receive the message "A tip is waiting for the page to refresh." What does that mean exactly?
- I setup Guided Learning and none of my guides are showing, what's missing?
- I want a guide to show on 2 different pages with different URLs. How should I set up the conditions?
- If I want a guide to only show when referenced/linked from another guide but I do not want it to be in the help guide list, how do I set the guide activation?
- Invisible Steps: React to User Interactions
- Is it possible to change the font to an option not available within the dropdown list? We would like to add a font called "Proxima Nova" if possible.
- Is it possible to change the text on the buttons in the interactive tour? Either by having the same language shown for all users, or making the button text dependent on a user setting?
- Is there a way to search for guides by keyword through the Guided Learning JS API?
- My application uses popup windows/multiple browser tabs, what is the best way to create guides?
- My guide does not load on the right URL
- No checkboxes were selected
- Our product is internal, behind a firewall, can we still create Guided Learning guides for them?
- Remove Border from Table
- Scroll Parent Container: Handling Internal Scrollbars
- Scroll Screen to See the Section where the Tip is Pointing
- Select the First of Multiple Same Elements
- Skip Step not Working
- Unable to Edit Guide Options
- Use an Image Map to Launch a Guide
- We have clients who use different terminology such as "Intake" instead of "Class". Is there any way to have two different terminologies depending on the viewer?
- We use a different subdomain (sub-domain) for each customer; can the same set of guides be used on all domains by all customers?
- What if I want the guide to advance when user clicks on ANY element in a list?
- What is Advanced Visibility Check?
- What is fieldsNotSet error?
- What is length of Description Field?
- What is routeNotSet error?
- What is the best way to embed a simple audio file into a step?
- What is the difference between the two Oracle Guided Learning deployments?
- When I copy the URL of the page I want the guide to start from, it does not load correctly in the browser
- Why doesn't my guide show up?
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10
Multi Language Support
- Exporting and Importing Guide Content
- Foreign Language not Showing in Help Panel
- Native Fusion Integration for Language
- Remove a Language from an appID
- Switching Language at Runtime
- Add a condition so a guide only appears in a certain Fusion language
- How to Request Machine Translation
- Hotspot Creation for Tracking Desktop Views and Mobile Views
- Moving Guides into an AppID with Existing Identical Guide API Names
- 11 Troubleshooting