Time of Day
The Time of Day module identifies the time of day when business customers tend to use the most energy so that they know when to focus on being more energy-efficient. The energy usage is displayed in two bar charts: one for average weekday usage and one for average weekend usage. The usage value represents usage-to-date within the current bill period.
On this page:
Requirements
Same as listed in the product-wide requirements. Additionally, hourly or sub-hourly AMI data is required. If such data is not available, this module is hidden from view. For example, the module will not be displayed for customers who only have AMI data at daily intervals. The alert is sent with or without the module.
Limitations
Fuel Type: This module supports data for gas and electricity fuel types, and is included in emails as follows:
- For electricity-only messages: The module is included in the email once and shows electricity information.
- For gas-only messages: This module is included in the email once and shows gas information.
- For combined fuel (gas and electricity) messages: This module is included in the email twice: once for electricity and once for gas information.
- For combined messages where only one fuel type has a forecast: If only one fuel type in a combined fuel message has a forecast, then the message can revert to a single fuel communication and only display data for the available fuel type.
User Experience
The Time of Day module represents the business customer's usage trends in two bar charts, so they can identify when they use they use most energy and think about how to take corrective action.
Chart Headings: The chart headings explain that the trends represent average weekday or weekend usage.
Bar Charts: The bar charts display data over a 24-hour period and represent the average usage-to-date within the current bill period.
Chart Footers: The chart footers specify the date range that the data represents. The time period covers the period-to-date, meaning the day that the bill period began to the day that the communication was generated.
See More Details about Your Use: This button directs users to the utility's website where they can view more information about their usage trends. Opower recommends directing to the Business Customer Engagement Data Browser.
Legacy Version
Depending on each utility's setup and configuration, an older version of the Time of Day module may be shown. In this case, the business customer's usage is categorized in mornings, afternoons, evenings or nights. The six-hour time period with the most usage is highlighted, while the other three time periods display in a faded color.
Heading: The module heading tells the user that this data will show them when they use the most energy.
Insight Statement: The insight statement indicates when energy was used the most. The statement varies slightly depending on which time period is highlighted.
Graph: The usage value represents usage-to-date within the current bill period. The six-hour time period with the most usage is highlighted, while the other three time periods display in a faded color.
Time Period: The time period is displayed near the bottom of the module and describes the date range that the data represents. The time period covers the period-to-date, meaning the day that the bill period began to the day that the communication was generated.
See More Electricity Trends Button: This button directs users to the utility's website where they can view more information about their usage trends. Opower recommends directing to the Business Customer Engagement Data Browser.