Starting and Stopping Unbadged Item Service Matrix

The following matrix is representative of how a field activity type profile would look for a parking lot's SP type. The following points describe the rows, columns and cells in the matrix:

• The customer events represent the three start and stop events that may take place at the service point.
  • Start service is the event that takes place when a service point is to be started and the system has no knowledge of a related stop event.
  • Stop service is the event that takes place when a service point is to be stopped and the system has no knowledge of a related start event.
  • Start/stop service is the event that takes place when a service point is to be stopped for one customer and started for another at the same time.
• The SP conditions represent the state of service at a service point. The following conditions are represented:
  • The source of service (the line or pipe) is either connected to the service point or disconnected.
  • If the source is disconnected, define a field activity for each potential disconnect location.
  • Notice that the SP Conditions always indicate "No Device". This is because a device (i.e., a meter or badged item) cannot be installed at this type of service point.
• Each cell in the matrix represents a field activity to be created by the system for the combination of customer event and service point condition.