Customer - Adjustment

The Adjustment subject area can be used to analyze count and current amount of adjustment data by adjustment status, cancel reason, and adjustment type.

Answer questions like these:

• Which adjustments are not yet finalized and therefore have not impacted a customer’s account balance (e.g., not frozen)?
• What is the trend (e.g., volume, current amount) and current status of created adjustments over the past 12 months?
• What is the trend (e.g., volume, current amount) and current status of created adjustments over the past 31 days?
• What are the main reasons adjustments have been cancelled?
• What is the distribution of created adjustments by adjustment type over the past 12 months?
• Which adjustments are still waiting to be approved by a business user?