Customer - Write-Off Process
The Write-Off Process subject area can be used to review and analyze outstanding debt associated with write-off processes.
Answer questions like these:
- How many active write-off processes exist, and what amount of outstanding debt initiated these processes?
- What is the trend in the effectiveness of write-off processes collecting outstanding debt over time?
- How many write-off processes are being created over time?
- What is the trend in the amount of outstanding debt initiating write-off processes (active and inactive) over time?
- Has the amount of outstanding debt to be written off been increasing or decreasing over time?
- Has the time it takes to complete or cancel a write-off process (debt written off / debt collected) been increasing or decreasing over time?