Customer - Write-Off Process

The Write-Off Process subject area can be used to review and analyze outstanding debt associated with write-off processes.

Answer questions like these:

  • How many active write-off processes exist, and what amount of outstanding debt initiated these processes?
  • What is the trend in the effectiveness of write-off processes collecting outstanding debt over time?
  • How many write-off processes are being created over time?
  • What is the trend in the amount of outstanding debt initiating write-off processes (active and inactive) over time?
  • Has the amount of outstanding debt to be written off been increasing or decreasing over time?
  • Has the time it takes to complete or cancel a write-off process (debt written off / debt collected) been increasing or decreasing over time?