Solar Features on the Data Browser
Solar customers who navigate to the Electricity View in the Digital Self Service - Energy Management Data Browser can view information about their solar program. Solar features provide simplified, detailed solar information that customers can easily understand. Solar customers are shown how to properly read their positive and negative consumption data, and how to interpret complex solar bills.
The following solar features are available on the Data Browser page:
- Solar Welcome Experience
- Billing Insight
- Solar Savings Insight
- Compare to Last Year View
Requirements
This section discusses utility and customer requirements for solar features in the Data Browser.
Utility Requirements
|
Category |
Description |
|---|---|
|
Required Cloud Service |
The following cloud services are required to view solar web features:
|
|
Scale |
No household restriction. |
Customer Requirements
| Category | Description |
|---|---|
| Billing Frequency | Monthly billing and bi-monthly billing required. This is also true for annual billing true up customers, as they still receive a monthly bill that details energy usage changes and their monthly non-energy charges. However, they are only prompted to pay the non-energy charges on a monthly basis. The energy charges accrue throughout the billing year. |
| Data Requirements | AMI data is recommended, and enables more functionality, but is not required. Modeled Rates data is recommended, and enables more functionality, but is not required. |
| Data History | While there is no actual data history requirement, customers with 12 or more months of pre-solar data might have a more complete experience, as some insights compare pre-solar data to post-solar data. If there is not enough pre-solar data, the insights are modified. |
| Supported Fuels | Electric |
Display Rules for Solar Web Insights
The following display rules apply to solar web insights in the Data Browser:
- Insights only appear on the Electricity tab in the Data Browser. They do not appear on the Combined or Gas tabs.
- The monthly Billing Insight that displays above the graphs only appears on the Bill View in both the Cost and Usage charts.
- The annual Billing Insight that displays above the graphs only appears on the Year View in both the Cost and Usage charts.
- The Green Box Insight that displays beneath the Data Browser chart only appears for Net Billing customers.
-
The following solar insights appear on the Year, Bill, and Day views on the Cost and Usage charts:
- Most Recent Bill section of the monthly Billing Insight
- Solar Savings Insights
- Expandable Welcome Experience
- The Solar Savings Insight is not displayed in the Neighbor view.
- The Compare to Last Year tab only appears for solar customers. The Compare to Last Year functionality is available in its own view and is not displayed on Usage or Cost charts.
In this section: