Solar Update Notifications

Solar Update Notifications are email communications that walk new solar customers through their first year of having solar panels. These messages provide timely information and instructions that help customers understand their solar bills and acclimate to the solar experience.

The messaging encourages solar customers to take additional energy-saving steps by providing them with targeted tips that will help them boost their savings while on a solar program. The messages also help to set realistic expectations for solar customers, and provide them with resources to further educate themselves about their solar experience.

Solar customers receive the following email communications, in this order:

  • Email 1: Welcome to Solar
  • Email 2: Understand Your First Solar Bill
  • Email 3: How's Your Solar Data Trending?
  • Email 4: Was Going Solar the Right Decision?
  • Email 5: Build Your Solar Expertise
  • Email 6: Your First Solar Year In Review

In this section: