Example Customer Classification Definition File

The table below is an example of the classification definition file containing different classifiers. These are meant as examples only. Utilities may choose to use these classifier-allowed value pairs or others of their choosing.

classifier

classifier_description

allowed_value

allowed_value_description

inactive_date

low_income

Indicates whether the customer is low-income

True

Tags a low-income customer to receive tips relevant to low-income customers

 

language

The preferred language of the customer

English

Tags a customer to receive communications in English

 

language

The preferred language of the customer

French

Tags a customer to receive communications in French

 

DoNotSolicit

Customers in the "do not solicit" list

True

Exclude these customers from future expansions