Account Information
The Account Information zone displays the details of the account. It contains the following sections:
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Main – Displays the basic information about the account. It contains the following fields:
Field Name Field Description Account Information Displays information about the account. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Account screen appears where you can view the details of the respective account.Management Group Indicates the account management group to which the account belongs. Note:It has a link. On clicking the link, the Account Management Group screen appears where you can view the details of the respective account management group.
This field appears when the respective data is available for the account.
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Contact Information – Displays the contact details of the account’s main customer. It contains the following fields:
Field Name Field Description Address Source Indicates which address should be used to route the account’s bills and/or quotes via the postal service. Country Indicates the country where the main customer is located. Address 1 Displays the first line of the main customer’s address. It may contain details, such as house number and apartment name. Address 2 Displays the second line of the main customer’s address. It may contain details, such as street name. Address 3 Displays the third line of the main customer’s address. It may contain the landmark details. Address 4 Displays the fourth line of the main customer’s address. House Type Indicates the type of the house. Number 1 Displays the numeric information, if any, related to the address. Number 2 Displays the numeric information, if any, related to the address. In City Limit Indicates whether the main customer resides within the city limit or not. The valid values are: -
Yes
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No
City Displays the city where the main customer is located. Geographic Code Displays the geographic code of the address. County Displays the county where the main customer is located. State Indicates the state where the city or county is located. Postal Displays the postal or zip code of the address. Note: The above mentioned fields except Address Source appear in the Contact Information section when the address source of the main customer is set to Account Override and the respective data is available for the account. -
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Account Identifiers – Lists various types of identification associated with the account. It contains the following columns:
Column Name Column Description Account Identifier Type Indicates the account identifier type. Account Identifier Displays the value of the account identifier type. -
Billing – Displays the billing information of the account. It contains the following fields:
Field Name Field Description Bill Cycle Indicates the bill cycle of the account. Note:It has a link. On clicking the link, the Bill Cycle screen appears where you can view the details of the respective bill cycle.
This field appears when the respective data is available for the account.
Bill After Date Displays the date when the billing should be resumed for the account. Note: This field appears when the respective data is available for the account.Skip Months Indicates the months separated by comma for which billing should be skipped for the account. Note: The system derives the skip months for an account using the billing preference. You can set the billing preference for an account through a characteristic type which is specified in the Bill Cycle Rule Code option type of the C1-ASOBLLNG feature configuration. The system enables you to define, edit, delete, and copy a billing preference through the Field Mapping screen. For more information, see Defining a Billing Preference.