Open Bills
The Open Bills zone lists the unpaid bills of the account. By default, the bills where the unpaid amount is greater than zero are listed in this zone. It contains the following columns:
Column Name | Column Description | ||||||||||
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Bill Date | Displays the date when the bill was generated. Note:
The data in this column is presented in a different color depending on the age bucket in which the bill’s days past due falls. The following table lists the color used for presentation in various age buckets:
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Bill ID | Displays the bill ID. Note: It has a link. On clicking the
link, the Bill screen appears where you can
view the details of the respective bill.
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Due Date | Displays the date when the bill is due for payment. | ||||||||||
Bill Amount | Displays the bill amount. | ||||||||||
Bill Status | Indicates the status of the bill. The valid values are:
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Unpaid Amount | Displays the unpaid amount of the bill. | ||||||||||
Age Bucket | Indicates the age bucket in which the bill’s days past due
falls. The valid values are:
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Days Past Due | Displays the number of days past after the due date. | ||||||||||
Overdue Process Information | Indicates the overdue process which is initiated for the
bill and is currently in the Active status.
In addition, this column has a context menu which helps in navigating
to other screens in the application. Note: It has a link. On clicking
the link, the Overdue Process screen appears
where you can view the details of the respective overdue process.
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Delinquency Process Information | Indicates the information of a delinquency process created
for an overdue bill of the account. Note: It has a link. On clicking
the link, the Delinquency Process screen appears
where you can view the details of the respective delinquency process.
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Payment Agreement Request Information | Indicates the active payment agreement request in which the
bill is included. Note: It has a link. On clicking the link, the Payment Agreement Request screen appears where you can
view the details of the respective payment agreement request.
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You can view additional information about the bill by clicking
the View () icon corresponding to the bill in the Open Bills zone.
You can filter the list using various search criteria (such as, On or Before Bill Date and Show All Bills) available in the Filter area. By default,
the Filter area is hidden. You can view the Filter area by clicking the Filters () icon in the upper right corner
of this zone.
Related Topics
For more information on... | See... |
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How to view the details of a bill | Viewing the Bill Details |