Refund Details
The Refund Details zone lists the payment events, payments, and credit bill line items (such as bill segments and adjustments) that you have added to the refund request. This zone contains the following columns:
| Column Name | Column Description |
|---|---|
| Entity ID | Displays the entity ID. |
| Entity Type | Indicates whether the entity is a payment, payment event, bill, bill segment, or an adjustment. |
| Currency | Indicates the currency in which the entity was created. |
| Entity Amount | Displays the entity amount. |
| Refund Amount | Displays the amount that must be refunded. Note: By default,
the amount which is eligible for refund appears in this column. You
can edit the amount, if required. However, you cannot specify the
amount greater than the eligible amount.
|
| Contract Information | Displays additional information about the contract against
which the bill segment or adjustment is created or against which the
payment is matched. In addition, a context menu ( ) icon appears corresponding to this field
which helps in navigating to other screens in the application.Note: It has a link. On clicking the link, the Contract screen appears where you can view the details of the respective
contract.
|
| Adjustment Type | Indicates the adjustment type using which the refund adjustment
must be created. Note: By default, the adjustment type specified in
the refund request type appears in this column. You can change the
adjustment type, if required, by editing the refund request.
|
| Adjustment Information | Displays additional information about the refund adjustment. Note:
It has a link. On clicking the link, the Adjustment screen appears where you can view the details of the respective adjustment. Data in this column appears only when the refund request is in the Processed status. The information string appears when an algorithm of the C1-ADI-INFO algorithm type is attached to the Adjustment Information system event in the Algorithms tab of the Installation Options - Framework screen. |
| Bill Information | Displays additional information about the bill. In addition,
a context menu () icon appears
corresponding to this field which helps in navigating to other screens
in the application. Note:
It has a link. On clicking the link, the Bill screen appears with the details of the respective bill. Data in this column appears only when the refund request is in the Processed status and the entity type is Bill. |
| Payment Refunded | Displays the refunded amount. In addition, a context menu
() icon appears corresponding to
this field which helps in navigating to other screens in the application. Note:
It has a link. On clicking the link, the Payment screen appears with the details of the respective bill. Data in this column appears only when the refund request is in the Processed status and the entity type is either Payment or Payment Event. |
In addition, this section contains the following buttons:
| Button Name | Button Description |
|---|---|
| Edit | Used to edit the details of bill line items. |
| Delete | Used to delete the bill line items. |
Pagination is used to display limited number of records in the Search Results section. You can use the navigation links, such as Previous and Next to navigate between pages. Note that the navigation links appear in the Search Results section only when the records in the search results exceed 20.
A check box appears corresponding to each refund record. To update the details of a refund record, select the check box corresponding to the refund record and then click the Edit button. You can also select multiple refund records at the same time. You can select one or more refund records and click either the Edit or Delete button in this zone to perform the respective action. In addition, you can select the check box corresponding to the column header. This allows you to select all the refund records listed in the respective zone.
To delete a refund request, select the check box corresponding to the refund record and click the Delete button. You can also select multiple refund records at the same time.
You can filter the list using the Entity Type and Entity Amount field available in the Filter area. By default, the Filter area is hidden. You can view the Filter area
by clicking the Filters (
) icon in the upper right corner of this
zone.