Viewing the Write Off Request Details

Procedure

To view the details of a write off request:

  1. Search for the write off request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request Information column corresponding to the write off request whose details you want to view.
    The Write Off Request screen appears.
  3. View the details of the write off request in the Write Off Request zone.
  4. View the entities such as debit bill segments and adjustments (which can be written off) in the Write Off Details zone.

Related Topics

For more information on... See...
Write Off Request screen Write Off Request (Used for Viewing)
Write Off Request zone Write Off Request
Write Off Details zone Write Off Details
How to search for a write off request Searching for a Refund or Write Off Request