8 KDS Capacity Scheduling

KDS Capacity Scheduling allows the system to prioritize serving all menu items within a group’s order at the same time, despite the items taking different amounts of time to prepare. To accomplish this, you can configure capacity scheduling when ordered items are sent to the kitchen’s prep station displays based on the relative capacity of the stations.

• If a prep station can handle the group’s order simultaneously, the items are displayed so they are ready to serve at the same time. The items may have to wait to appear on the display if the capacity is currently unavailable.

• If a prep station cannot handle the group’s order simultaneously, the KDS breaks the order down into groups of items.

Typically, items which take longer to prepare should appear at prep stations on KDS displays before items with lesser prep times. There is some flexibility built into KDS Capacity Scheduling where exceptions can be made, and all items can show on KDS displays (based on their capacity settings), effectively overriding a menu item’s prep time settings.

The following requirements apply to KDS Capacity Scheduling:

• KDS Dynamic Order Mode (DOM) is not supported.

• Only non-DOM KDS Chit Styles are supported.

• Single-Item Per Sub-Order (SIPS) must be enabled.

• KDS load balanced systems are not supported.

• KDS Capacity Scheduling applies only to prep station devices. The algorithm ignores devices configured as Expo Displays or Speed of Service (SOS) Displays.

• Rush or VIP orders do not have an effect when KDS Capacity Scheduling is enabled.

Various capacity settings in the following EMC modules are required:

• RVC Parameters

• Order Devices

• KDS Displays

• KDS Controllers

• Menu Item Maintenance – Menu Item Definitions

• Menu Item Classes

• Order Type Parameters

Capacity settings in the following EMC modules are optional:

• Kitchen Themes

• Components

• Examples of Capacity Scheduling Scenarios
  
• Disabling DOM-Related Options for KDS Capacity Usage
  
• Enabling Single Item Per Suborder (SIPS)
  
• Disabling Load Balancing and Enabling Capacity Scheduling
  
• Setting the Relative Capacity for Each Order Device
  
• Setting the Relative Capacity Used By Each Menu Item
  
• Setting the Relative Capacity for Each Order Device in a Kitchen Theme
  
• Setting the Relative Capacity for Each Component