DoorDash

DoorDash is supported with Simphony release 19.4 and later. Review the following checklist before you set up Simphony for DoorDash:

• Decide on your menu(s). DoorDash supports one or multiple menus.

• Decide on unique tag names for the menu or menus.

• Plan the list of menu items.

• Determine menu availability. For example, will the menu be available only on weekdays between specific times?

• The menus can have multiple categories but must have at least one category. A category is a group of similar menu items. For example, you can have a lunch menu with categories for salads, sandwiches, and desserts.

  In Simphony, a category corresponds to a SLU. Each category needs its own SLU.

  Note:

  DoorDash supports a maximum of 100 SLUs.

• Decide on an image to display for each menu. This is optional.

• Consider the following characteristics of each menu item:

  • Customer-facing menu item name

  • Customer-facing menu item description

  • Menu item image that meets the following specifications:

    • JPEG or PNG file format

    • Pixel size of 1920 x 1080

    • Aspect ratio of 16:9

    Note:

    All images are manually verified by DoorDash and will not appear immediately on the ordering site.

  • Menu item price

  • Allergen classes

• Consider the display of menu items on delivery platform ordering sites and kiosks, and determine whether the following are needed:

  • Price sequence level filter

  • Condiment group filter

  • Image slot

  • SLU slot

  • Default condiments

  • KDS notification

• Register with DoorDash
  
• Configure Workstations
  
• Create Tender Media
  
• Create Order Types
  
• Create DoorDash Employee
  
• Configure Currency Settings
  
• Configure Language Culture
  
• Creating Allergen Classes
  
• Create Menu Tags
  
• Menu Item Screen Lookup (SLU)
  
• Configure Menu Items
  
• Configure Combo Meals
  
• Sign In to Simphony Home
  
• View Delivery Connector Status
  
• Add Delivery Connector
  
• Verify Setup