Manage all queries in the Query List

The Query List page allows you to manage all queries in a study in one place.

The actions you can perform in the Query List depend on your permissions. For more information, see Descriptions of permissions in Clinical One.
  1. Access the Query List in the study mode you need to work in.
  2. Filter the Query List as needed.
  3. Locate the query you want to manage and select Actions to the right of your query. Depending on the status and type of query, the following options are available:

    Note:

    When working in the Closed view, each row displays a View button instead of the Actions button.
    Query status Available actions
    Answered
    • View Query: takes you to the query's details and history page.
    • View In Form: takes you to the form the query is opened in so that you can manage it from there.
    • Reassign: prompts you to select a different study role to reassign an assigned query.
    • Re-open: re-opens the query if additional information is required.
    • Close: marks the query as Closed, indicating no further information is necessary.
    Candidate
    • View Query: takes you to the query's details and history page.
    • View In Form: takes you to the form the query is opened in so that you can manage it from there.
    • Open: marks the candidate query as opened, making it visible to site users.
    • Delete: deletes the candidate query.
    Opened
    • View Query: takes you to the query's details and history page.
    • View In Form: takes you to the form the query is opened in so that you can manage it from there.
    • Reassign: prompts you to select different study role to reassign an assigned query.
    • Close: marks the query as Closed, indicating no further information is necessary.
    Deleted or Closed
    • View Query: takes you to the query's details and history page.
    • View In Form: takes you to the form the query is opened in so that you can manage it from there.
  4. To view a query's details and history and take action on it, select View Query and proceed on the query's details page. See Open and manage a query from the Query List
  5. If you open or delete a candidate query, re-open an answered query, or close any query, you are prompted to provide a comment. Enter your comment and select Submit.