Peak Focused Report
The Peak Focused Report helps customers understand their electricity usage, with an emphasis on peak periods under their Time of Use rate plan. It includes a range of modules designed to increase awareness of energy costs and encourage behavior changes during high-cost peak hours. There are two types of Peak Focused Email Home Energy Reports:
Peak Focused Welcome Report: The welcome version of the report introduces both new and existing customers to the peak-focused experience. As the first report sent, it emphasizes peak energy use and is designed to encourage positive behavior changes, provide actionable tools and insights, improve customer satisfaction, and drive energy savings.
Peak Focused Progress Report: The progress version of the report provides insights into the customer's electricity usage, with a focus on peak periods under their Time of Use rate plan. It is designed to encourage more energy-efficient behaviors and increase awareness of electricity costs.
Report Modules
Email Home Energy Report is built using a predefined mix of dynamic and static modules, designed to deliver a personalized story about each customer's energy use. The experience evolves over time, offering new insights based on customer attributes and utility goals. For more details, refer to the individual module pages.