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Sun Server X2-4 (formerly Sun Fire X4470 M2) Service Manual |
1. Sun Server X2-4 Service Manual Overview
1.1.7 Summary of Supported Components and Capabilities
1.2 Server Front Panel Features
1.3 Server Back Panel Features
1.4 Performing Service Related Tasks
2. Preparing to Service the Sun Server X2-4
2.1 Location of Replaceable Components
2.2 Tools and Equipment Needed
2.3 Performing Electrostatic Discharge and Static Prevention Measures
2.3.1 Using an Antistatic Wrist Strap
2.4 Positioning the Server for Maintenance
Extend the Server to the Maintenance Position
2.5 Releasing the Cable Management Arm
Power Off the Server Using the Service Processor Command-Line Interface
2.7 Removing the Server Top Cover
2.8 Removing or Installing Filler Panels
2.9 Attaching Devices to the Server
3. Servicing CRU Components That Do Not Require Server Power Off
3.1 Servicing Disk Drives (CRU)
3.1.1 Disk Drive Status LED Reference
3.1.2 Removing and Installing Disk Drives and Disk Drive Filler Panels
Remove a Disk Drive Filler Panel
Install a Disk Drive Filler Panel
3.2 Servicing Fan Modules (CRU)
3.2.2 Fan Module LED Reference
3.2.3 Detecting Fan Module Failure
3.2.4 Removing and Installing Fan Modules
3.3 Servicing Power Supplies (CRU)
3.3.1 Power Supply LED Reference
3.3.2 Detecting a Power Supply Failure
3.3.3 Removing and Installing Power Supplies
4. Servicing CRU Components That Require Server Power Off
4.1 Servicing Memory Risers and DIMMs (CRU)
4.1.1 CPUs, Memory Risers, and DIMMs Physical Layout
4.1.2 Memory Riser Population Rules
4.1.3 Memory Riser DIMM Population Rules
4.1.4 Memory Performance Guidelines
4.1.8 Removing and Installing Memory Risers, DIMMs, and Filler Panels
Remove a Memory Riser Filler Panel
Remove a Memory Riser and DIMM
Install Memory Risers and DIMMs
Install a Memory Riser Filler Panel
4.2 Servicing PCIe Cards (CRU)
4.2.1 PCIe Card Configuration Rules
4.2.2 PCIe Cards With Bootable Devices
4.2.3 Avoiding PCI Resource Exhaustion Errors
4.2.4 Removing and Installing PCIe Cards and PCIe Card Filler Panels
Remove a PCIe Card Filler Panel
Install a PCIe Card Filler Panel
4.3 Servicing the DVD Drive and DVD Driver Filler Panel (CRU)
Remove the DVD Drive or DVD Drive Filler Panel
Install the DVD Drive or DVD Drive Filler Panel
4.4 Servicing the System Lithium Battery (CRU)
5.1 Servicing the CPU and Heatsink (FRU)
5.1.2 Removing and Installing a Heatsink Filler Panel, CPU Cover Plate, Heatsink, and CPU
5.2 Servicing the Fan Board (FRU)
5.3 Servicing the Power Supply Backplane (FRU)
Remove the Power Supply Backplane
Install the Power Supply Backplane
5.4 Servicing the Disk Drive Backplane (FRU)
Remove the Disk Drive Backplane
Install the Disk Drive Backplane
5.5 Servicing the Motherboard (FRU)
6. Returning the Server to Operation
6.1 Replacing the Server Top Cover
6.2 Returning the Server to the Normal Rack Position
Return the Server to the Normal Rack Position
7. Servicing the Server at Boot Time
7.3 Default BIOS Power-On Self-Test (POST) Events
7.4 BIOS POST F1 and F2 Errors
7.5 How BIOS POST Memory Testing Works
7.6 Ethernet Port Device and Driver Naming
7.6.1 Ethernet Port Booting Priority
7.8 Performing Common BIOS Procedures
7.8.1 Configuring Serial Port Sharing
8. Troubleshooting the Server and ILOM Defaults
8.1 Troubleshooting the Server
8.2.1 Diagnostic Tool Documentation
8.3 Using the Preboot Menu Utility
8.3.1 Accessing the Preboot Menu
8.3.2 Restoring Oracle ILOM to Default Settings
8.3.3 Restoring Oracle ILOM Access to the Serial Console
8.3.4 Restoring the SP Firmware Image
8.3.5 Preboot Menu Command Summary
8.5 Locating the Chassis Serial Number
A.3 Environmental Requirements
B.2 BIOS Advanced Menu Selections
B.3 BIOS PCIPnP Menu Selections
B.5 BIOS Security Menu Selections
B.6 BIOS IO/MMIO Menu Selections
B.7 BIOS Chipset Menu Selections
C.3 Gigabit-Ethernet Connectors
C.4 Network Management Port Connector
C.6 Serial Attached SCSI (SAS) Connector
D. Getting Server Firmware and Software
D.1 Firmware and Software Updates
D.2 Firmware and Software Access Options
D.3 Available Software Release Packages
D.4 Accessing Firmware and Software
Request Physical Media (Online)
Request Physical Media (By Phone)
The Patches and Updates screen appears.
The screen appears with search fields.
Alternatively, type a full or partial product name (for example, Sun Server X2-4) until a match appears.
Expand the folders to see all available software releases.
The software release comprises a set of downloads (patches).
See D.3 Available Software Release Packages for a description of the available downloads.
A pop-up action panel appears. The panel contains several action options.
The download begins automatically.
If your processes do not allow downloads from Oracle web sites, you can access the latest software release through a physical media request (PMR).
The following table describes the high-level tasks for making a physical media request and provides links for further information.
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You must have a warranty or support contract for your server in order to make a physical media request (PMR).
Before you make the PMR, gather the following information:
Obtain product name, software release version, and patches required. It will be easier to make the request if you know the latest software release and the name of the download packages (patches) that you are requesting.
If you have access to My Oracle Support – Follow the instructions in Download Firmware and Software Using My Oracle Support to determine the latest software release and view available downloads (patches). After viewing the list of patches, you can navigate away from the Patch Search Results page, if you do not want to continue with the download steps.
If you do not have access to My Oracle Support – Use the information in D.3 Available Software Release Packages to determine which packages you want, then request those packages for the latest software release.
Have the shipping information ready. You will need to provide a contact, phone number, email address, company name, and shipping address as part of the request.
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