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Sun Server X2-4 (formerly Sun Fire X4470 M2)

Service Manual

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Document Information

Using This Documentation

1.  Sun Server X2-4 Service Manual Overview

1.1 System Overview

1.1.1 Intel Xeon E7 Platform

1.1.2 Block Diagrams

1.1.3 Processors (CPUs)

1.1.4 Memory

1.1.5 Cooling

1.1.6 Input/Output (I/O)

1.1.7 Summary of Supported Components and Capabilities

1.2 Server Front Panel Features

1.3 Server Back Panel Features

1.4 Performing Service Related Tasks

2.  Preparing to Service the Sun Server X2-4

2.1 Location of Replaceable Components

2.2 Tools and Equipment Needed

2.3 Performing Electrostatic Discharge and Static Prevention Measures

2.3.1 Using an Antistatic Wrist Strap

2.3.2 Using an Antistatic Mat

2.4 Positioning the Server for Maintenance

Extend the Server to the Maintenance Position

2.5 Releasing the Cable Management Arm

Release the CMA

2.6 Powering Off the Server

Power Off the Server Using the Service Processor Command-Line Interface

2.7 Removing the Server Top Cover

Remove the Server Top Cover

2.8 Removing or Installing Filler Panels

2.9 Attaching Devices to the Server

2.9.1 Connector Locations

2.9.2 Cabling the Server

3.  Servicing CRU Components That Do Not Require Server Power Off

3.1 Servicing Disk Drives (CRU)

3.1.1 Disk Drive Status LED Reference

3.1.2 Removing and Installing Disk Drives and Disk Drive Filler Panels

Remove a Disk Drive Filler Panel

Remove a Disk Drive

Install a Disk Drive

Install a Disk Drive Filler Panel

3.2 Servicing Fan Modules (CRU)

3.2.1 About Server Fans

3.2.2 Fan Module LED Reference

3.2.3 Detecting Fan Module Failure

3.2.4 Removing and Installing Fan Modules

Remove a Fan Module

Install a Fan Module

3.3 Servicing Power Supplies (CRU)

3.3.1 Power Supply LED Reference

3.3.2 Detecting a Power Supply Failure

3.3.3 Removing and Installing Power Supplies

Remove a Power Supply

Install a Power Supply

4.  Servicing CRU Components That Require Server Power Off

4.1 Servicing Memory Risers and DIMMs (CRU)

4.1.1 CPUs, Memory Risers, and DIMMs Physical Layout

4.1.2 Memory Riser Population Rules

4.1.3 Memory Riser DIMM Population Rules

4.1.4 Memory Performance Guidelines

4.1.5 DIMM Fault Isolation

4.1.6 Supported DIMMs

4.1.7 Unsupported DIMMs

4.1.8 Removing and Installing Memory Risers, DIMMs, and Filler Panels

Remove a Memory Riser Filler Panel

Remove a DIMM Filler Panel

Remove a Memory Riser and DIMM

Install Memory Risers and DIMMs

Install a Memory Riser Filler Panel

Install a DIMM Filler Panel

4.2 Servicing PCIe Cards (CRU)

4.2.1 PCIe Card Configuration Rules

4.2.2 PCIe Cards With Bootable Devices

4.2.3 Avoiding PCI Resource Exhaustion Errors

4.2.4 Removing and Installing PCIe Cards and PCIe Card Filler Panels

Remove a PCIe Card Filler Panel

Remove a PCIe Card

Install a PCIe Card

Install a PCIe Card Filler Panel

4.3 Servicing the DVD Drive and DVD Driver Filler Panel (CRU)

Remove the DVD Drive or DVD Drive Filler Panel

Install the DVD Drive or DVD Drive Filler Panel

4.4 Servicing the System Lithium Battery (CRU)

Remove the System Battery

Install the System Battery

5.  Servicing FRU Components

5.1 Servicing the CPU and Heatsink (FRU)

5.1.1 CPU Placement

5.1.2 Removing and Installing a Heatsink Filler Panel, CPU Cover Plate, Heatsink, and CPU

Remove a Heatsink Filler Panel and CPU Cover Plate

Remove a Heatsink and CPU

Install a Heatsink and CPU

Install a Heatsink Filler Panel

5.2 Servicing the Fan Board (FRU)

Remove the Fan Board

Install the Fan Board

5.3 Servicing the Power Supply Backplane (FRU)

Remove the Power Supply Backplane

Install the Power Supply Backplane

5.4 Servicing the Disk Drive Backplane (FRU)

Remove the Disk Drive Backplane

Install the Disk Drive Backplane

5.5 Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

6.  Returning the Server to Operation

6.1 Replacing the Server Top Cover

Replace the Server Top Cover

6.2 Returning the Server to the Normal Rack Position

Return the Server to the Normal Rack Position

6.3 Powering On the Server

Power On the Server

7.  Servicing the Server at Boot Time

7.1 Powering On the Server

7.2 About the BIOS

7.3 Default BIOS Power-On Self-Test (POST) Events

7.4 BIOS POST F1 and F2 Errors

7.5 How BIOS POST Memory Testing Works

7.6 Ethernet Port Device and Driver Naming

7.6.1 Ethernet Port Booting Priority

7.7 BIOS Setup Utility Menus

7.8 Performing Common BIOS Procedures

Access the BIOS Setup Utility

Reset the BIOS Password

Configure Support for TPM

Configure SP LAN Settings

Configure Option ROM Settings

7.8.1 Configuring Serial Port Sharing

7.9 BIOS and SP Updates

7.10 BIOS Configuration Tool

8.  Troubleshooting the Server and ILOM Defaults

8.1 Troubleshooting the Server

8.2 Diagnostic Tools

8.2.1 Diagnostic Tool Documentation

8.3 Using the Preboot Menu Utility

8.3.1 Accessing the Preboot Menu

8.3.2 Restoring Oracle ILOM to Default Settings

8.3.3 Restoring Oracle ILOM Access to the Serial Console

8.3.4 Restoring the SP Firmware Image

8.3.5 Preboot Menu Command Summary

8.4 Contacting Support

8.5 Locating the Chassis Serial Number

A.  Server Specifications

A.1 Physical Specifications

A.2 Electrical Specifications

A.3 Environmental Requirements

B.  BIOS Setup Utility Menus

B.1 BIOS Main Menu Selections

B.2 BIOS Advanced Menu Selections

B.3 BIOS PCIPnP Menu Selections

B.4 BIOS Boot Menu Selections

B.5 BIOS Security Menu Selections

B.6 BIOS IO/MMIO Menu Selections

B.7 BIOS Chipset Menu Selections

B.8 BIOS Exit Menu Selections

C.  Connector Pinouts

C.1 USB Connectors

C.2 Serial Connector

C.3 Gigabit-Ethernet Connectors

C.4 Network Management Port Connector

C.5 Video Connectors

C.6 Serial Attached SCSI (SAS) Connector

D.  Getting Server Firmware and Software

D.1 Firmware and Software Updates

D.2 Firmware and Software Access Options

D.3 Available Software Release Packages

D.4 Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

D.4.1 Requesting Physical Media

D.4.2 Gathering Information for the Physical Media Request

D.5 Installing Updates

D.5.1 Installing Firmware

D.5.2 Installing Hardware Drivers and OS Tools

Index

5.3 Servicing the Power Supply Backplane (FRU)

Use the following procedures to remove and install the power supply backplane.


Electrical

Caution - The system supplies power to the power board even when the server is powered off. To avoid personal injury or damage to the server, you must disconnect power cords before servicing the power distribution board.


Remove the Power Supply Backplane

Refer to Removing Power Supply Backplane when completing the following procedure.

  1. Prepare for servicing:
    1. Attach an antistatic wrist strap.

      See 2.3 Performing Electrostatic Discharge and Static Prevention Measures.

    2. Power off the server completely and disconnect all power cords from the server power supplies.

      See 2.6 Powering Off the Server.

    3. Extend the server to the maintenance position.

      See 2.4 Positioning the Server for Maintenance.

    4. Remove the top cover.

      See 2.7 Removing the Server Top Cover.

  2. Pull both power supplies at least part way out of the chassis, to disconnect them from the power supply backplane.

    See Remove a Power Supply.

  3. Remove the memory riser or filler panel closest to the air divider.

    See 4.1.8 Removing and Installing Memory Risers, DIMMs, and Filler Panels.

  4. Remove the air divider by pulling it up and out of the chassis.
  5. Remove the ribbon cable connecting the power supply backplane to the motherboard.
  6. Remove the screw holding the power supply cover in place and remove the power supply cover (Step 1 in Removing Power Supply Backplane).
  7. Remove the motherboard.

    See Remove the Motherboard. The motherboard removal procedure involves removing the four bus bar screws that secure the motherboard to the power supply backplane, as shown in Step 2 in Removing Power Supply Backplane.

  8. Disconnect the AC cables from power supply backplane.
  9. Lift the power supply backplane out of the chassis (Step 3 in Removing Power Supply Backplane).

    Figure 5-6 Removing Power Supply Backplane

    image:Figure showing removing power supply backplane.

Install the Power Supply Backplane

Refer to Installing the Power Supply Backplane when completing the following procedure.

  1. Unpack the replacement power supply backplane and place it on an antistatic mat.
  2. Hold the power supply backplane at the end of the power supply cage and connect the AC cables to the AC connectors on the power supply backplane.

    Ensure that each AC cable is connected to the appropriate connector. The AC cable on the right must be connected to the AC connector on the right and the AC cable on the left must be connected to the AC connector on the left.

  3. Insert the power supply backplane into position by ensuring that the tabs on the power board slide onto the hooks on the power supply cage (Step 1 in Installing the Power Supply Backplane).
  4. Install the motherboard.

    See Install the Motherboard. The motherboard installation procedure involves reinserting and tightening the four bus bar screws that secure the motherboard to the power supply backplane, as shown in Step 2 in Installing the Power Supply Backplane.

  5. Replace the power supply cover and fasten it in place with the screw (Step 3 in Installing the Power Supply Backplane).
  6. Reconnect the ribbon cable from the motherboard to the power supply backplane.
  7. Reinstall the air divider by sliding it into the chassis.
  8. Reinstall the memory riser or filler panel closest to the air divider.

    See 4.1.8 Removing and Installing Memory Risers, DIMMs, and Filler Panels.


    Figure 5-7 Installing the Power Supply Backplane

    image:Figure showing installation of power supply backplane.
  9. Push the power supplies all the way back into the chassis.

    See Install a Power Supply.

  10. Return the server to operation:
    1. Install the top cover.

      See 6.1 Replacing the Server Top Cover.

    2. Return the server to the normal rack position.

      See 6.2 Returning the Server to the Normal Rack Position.

    3. Reconnect all power cords to the server power supplies and power on the server.

      See 6.3 Powering On the Server.