Resolution of project deployment—successful and unsuccessful—depends on delivery of a Success or Failure status message to the project’s workflow. Under rare circumstances, this message is never delivered., and the project stalls indefinitely in the workflow’s Wait for staging deployment completion or Wait for production deployment completion stage. When this happens, the ATG Business Control Center Admin Console shows no deployment information for this project as active or pending.
You can resolve this problem in the Dynamo Administration Component Browser as follows:
Navigate to this component:
/atg/epub/messaging/PublishingMessageSourceConstruct a message to send to the stalled deployment, by setting the following fields:
Select Project: Choose the project whose deployment is stalled.
Select Target: Choose the deployment’s target site.
Select Success or Failure State: Choose the message to send, Success or Failure. A Success message advances the workflow; a Failure message reverts the workflow to its previous stage, Approve for production deployment, or Approve for staging deployment. In general, it is safest to send a Failure message and retry the deployment.
Click Send Deployment Complete Message.
