By default, ATG Commerce Service Center is not preconfigured with any agent profiles. As part of setting up ATG Commerce Service Center, you need to:
Create a profile in the Internal User Profile Repository for each agent.
Assign each profile a global role.
If you want to create a sample account for evaluation purposes, ATG Commerce Service Center provides a file named csrEvalUser.xml. Importing the data from this file creates an account whose username and password are both csr. This account is assigned the csrManager role, which means it has access to all areas and activities in the Commerce Service Center and the Ticketing UI.
Note: This account should be added only to the database that is provided with the ATG platform for evaluation purposes. You should not include it in a production database, as this is a serious security risk.
