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Sun Flash Accelerator F40 PCIe Card

User's Guide

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Document Information

Using This Documentation

Product Notes

Feedback

Support and Accessibility

Sun Flash Accelerator F40 PCIe Card Overview

Card Overview

About the Sun Flash Accelerator F40 PCIe Card

Key Features

Card Hardware Components

Card Software and Firmware Components

Card LEDs

Card Specifications

Physical Dimensions

Environmental Specifications

Electrical Specifications

Preparing the Card for Installation

Required Tools

Ship Kit Contents

Observing Safety Precautions

General Safety Information

Safety Symbols

ESD Safety Measures

Perform ESD Prevention Measures

Update the Host Operating System

Installing the Card

Installation Overview

Installing the Card Into a Server

Card Optimization Guidelines

Install a New Card

Remove an Existing Card From a Server

Servicing the Card

Service Overview

Update the Card Software

Update the Card Firmware

Technical Support

Servicing the Card Using the ddcli Utility

Accessing the ddcli Utility

Access Text Menu Interface in ddcli Utility

Access Command Line Interface (CLI) in ddcli Utility

Verify Card Status

ddcli Utility Command Summary

List All Command

List Command

Update Flash Package Command

Health Reporting Command

Locate Card Command

Format Card Command

Show the Vital Product Data Command

Extract SMART Logs Command

Help Command

Troubleshooting Using Card LEDs

Error Messages

Exception Handling

Firmware Exception Error Messages

Reason Codes

Index

Troubleshooting Using Card LEDs

Use the Sun Flash Accelerator F40 PCIe Card LED indicators to determine the status of the card. The Life, Status, and Activity LEDs, shown in the following image, provide key status indicators to diagnose card issues.

image:Image showing LEDs on card.

The following table describes troubleshooting using the LED status indicators:

LED
Color
Description
Life (1)
Green
On, steady: Card has sufficient life remaining for programming and erasing the flash memory. No action required.
Yellow
On, steady: Card has approximately 10%, or less, of life remaining for programming and erasing the flash memory. Plan for replacements.
Red
On, steady: Card has 0% programming and erasing cycles remaining. Backup data and copy data to a new card immediately.
Status (2)
Green
On, steady: Normal.
On, blinking: Locate A user can locate a specific card in a rack of servers. Using the -locate command causes this LED to blink.
Yellow
On, steady: Warning. A warning is caused by the following:
  • At least one flash drive reporting a high temperature warning..

  • Other component issues: Run the -list and -health commands in the ddcli utility to determine which component has an issue.

Red
On, blinking: Firmware fault code:
  • Run the ddcli utility to determine which component has an issue.

  • If no information appears, reboot the system and retry.

  • If no information appears, contact your Oracle support engineer.

On, steady: One of the following conditions applies:

  • One or more of the SSDs has failed.

  • At least one of the SSDs has reported critical temperature.

  • Backup power rail monitor failure detected.

  • Other component issues: Run the -list and -health commands in the ddcli utility to determine which component has an issue.


Caution

Caution - If the critical temperature warning persists, you can damage your card. Increase cooling or shut down your system to prevent damage.


Activity (3)
Green
On, blinking: Indicates data activity on the card. No action required.
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