PCIe Fabric Error Panic or eReport Occurs on Slots Populated With the StorageTek 8 Gb FC PCI-Express HBA (15894188)

Language:

PCIe Fabric Error Panic or eReport Occurs on Slots Populated With the StorageTek 8 Gb FC PCI-Express HBA (15894188)

The SPARC T5-8 server does not support some older versions of the StorageTek 8 Gb FC PCI-Express HBA that run at 5 Gbytes with a x4 channel. The SPARC T5-8 server supports cards that run at 2.5 Gbytes with a x8 channel. Note that the bandwidth and performance are the same for both types of HBAs.

Note - Only factory installed versions of the older HBA (371-4325) are supported. They can be identified by a sticker with the printed code of NCAT-4891.

If you have already installed the StorageTek 8 Gb FC PCI-Express HBA, you can check the version by using the fcinfo(1M) command. Or, if the fcinfo(1M) command does not return data about the HBA, you can use the prtconf(1M) command to check the speed and channel width of the HBA.

Check the HBA (`fcinfo` Command)

If the older version of the HBA is installed, the output will look like this:

# fcinfo hba-port
HBA Port WWN: 21000024ff56bce8
         Port Mode: Initiator
         Port ID: 0
         OS Device Name: /dev/cfg/c28
         Manufacturer: QLogic Corp.
         Model: 371-4325-02
...

If the new version of the HBA is installed, the output will look like this:

# fcinfo hba-port
HBA Port WWN: 21000024ff56bce8
         Port Mode: Initiator
         Port ID: 0
         OS Device Name: /dev/cfg/c28
         Manufacturer: QLogic Corp.
         Model: 7076907
...

Check the HBA (`prtdiag` Command)

If the older version is installed, and if the fcinfo(1M) command did not return data about the HBA, use the prtdiag(1M) command to obtain the data.

If the old version is installed, the output will look like this:

# prtdiag
...
/SYS/RCSA/PCIE7    PCIE   SUNW,qlc-pciex1077,2532            QLE2562      5.0GTx4
                          /pci@540/pci@1/pci@0/pci@e/SUNW,qlc@0
/SYS/RCSA/PCIE7    PCIE   SUNW,qlc-pciex1077,2532            QLE2562      5.0GTx4
                          /pci@540/pci@1/pci@0/pci@e/SUNW,qlc@0,1
...

If the new version is installed, the output will look like this:

# prtdiag
...
/SYS/RCSA/PCIE3     PCIE   SUNW,qlc-pciex1077,2532            QLE2562     2.5GTx8
                           /pci@340/pci@1/pci@0/pci@6/SUNW,qlc@0
/SYS/RCSA/PCIE3     PCIE   SUNW,qlc-pciex1077,2532            QLE2562     2.5GTx8
                           /pci@340/pci@1/pci@0/pci@6/SUNW,qlc@0,1
...

Workaround: There is no workaround for this issue. You must replace the older version with the newer version of the HBA.

SPARC T5-8 Server Product Notes