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Orders Workbench

Overview of Sales Orders

Drop Shipments

Drop-ship Order Flow

Sales Orders Special Menu

Line Options and the Configurator

Sales Orders Customization

Function Security for Orders and Returns

Taxation and Tax Exemptions in Order Entry/Shipping

Multi-Currency in Order Entry/Shipping

Approval Actions

Holds

Scheduling Orders...

OrderImport

Order Cancellation

Overview of Returns

Return Material Authorizations (RMAs)

Tasks

Defining Sales Order Header Main Information

Defining Sales Order Header Pricing Information

Defining Sales Order Header Shipping Information

Defining Sales Order Header Tax Information

Defining Sales Order Header Payment Information

Defining Sales Order Item Information

Defining Sales Order Line Pricing Information

Defining Sales Order Line Scheduling Information

Defining Sales Order Line Shipping Information

Defining Sales Order Line Project Information

Defining Sales Order Line Release Management Information

Entering Industry Attribute Information in Order Entry/Shipping

Applying Discounts to Orders

Applying Discounts to Line Items

Choosing Options

Defining Order Line Details

Querying Orders

Booking a Sales Order

Customizing the Sales Orders Form

Copying Orders

Defining Shipment Schedules

Applying Sales Credits

Defining Schedule Group Attributes

Entering and Viewing Order Approvals

Cancelling Orders

Applying Holds

Releasing Holds

Viewing Orders and Returns

Viewing Cycle Statuses