Table 1. Changes Made in Version 7.5.3
Topic
|
Revision
|
|
Moved section from former Chapter 2, "Configuring Communications."
|
|
Created new chapter from sections in former Chapter 1, "Overview of Siebel Communications Server," and Chapter 2, "Configuring Communications."
|
|
Added parameters CommSessionMgr, EnterpriseServer, GatewayAddress, and RequestServer.
New for version 7.5.3: Added new parameter ChannelCleanupTimer.
|
|
Revised for version 7.5.3: Updated section to include call-handling option using new EventAnswerCall device event.
|
|
Added caution against changing the type of DTYPE_PHONE fields.
|
|
New for version 7.5.3: Added section to describe usage for new EventAnswerCall device event.
|
|
New for version 7.5.3: Added section to describe usage for new Push Keep Alive communications driver.
|
|
Updated example server and browser scripts.
|
|
Updated section and corrected the name of the GetParameter function.
|
|
Updated example events for populating and clearing the customer dashboard.
|
|
Added section to clarify requirement for generating reports.
|
|
Updated section to add information relevant to configuring recipient groups.
|
|
Procedure was incomplete. Added new Step 4.
|
|
Updated section, included Send Wireless Message in joined generic recipient configuration.
|
|
Corrected references to the Mail Template applet property.
|
|
New for version 7.5.3: Added new Application Object Manager parameter, CommConfigCache.
|
|
Updated note about restarting Communications Configuration Manager component.
|
|
New for version 7.5.3: Added section about file attachments associated with Email - Inbound activities.
|
|
Added note about Bring to Front behavior on Microsoft Windows platforms.
|
|
Added note about selecting multiple records prior to using Send Email.
|
|
Added information about activities associated with Send Email and Send Fax commands.
|
|
Created new chapter from section in former Chapter 8, "Working with Communications Templates and Outbound Communication Requests."
|
|
Communications templates previously referred to as "basic templates" are now referred to as "simple templates," a term corresponding to the user interface.
|
|
Added information about using HTML Template check box with advanced templates.
|
|
Created new chapter from section in former Chapter 8, "Working with Communications Templates and Outbound Communication Requests."
|
|
Added note about restart capability for outbound communication requests.
|
|
For Siebel CTI Connect, updated Dialogic CT Connect middleware references to new name, Intel NetMerge. The driver is still named Dialogic CTI.
|
|
Revised for version 7.5.3: Updated command descriptions for Siebel CTI Connect. Parameters ID, AgentId, AgentPin, and ACDQueue apply to more commands.
|
|
Revised for version 7.5.3: Updated event descriptions for Siebel CTI Connect. Added new event, EventAnswerCall.
|
|
Added note about character set limitations applicable to wireless messages received on mobile devices.
|
|
Revised for version 7.5.3: Updated description for parameter Incoming Email Directory.
New for version 7.5.3: Added new parameter, SMTP Backup Server.
|
|
Updated section about defining attachments directory for use with Lotus Notes or Microsoft Outlook.
|
|
Updated section for installing Siebel email form for use with Lotus Notes or Microsoft Outlook.
|
|
New for version 7.5.3: Added information about new Push Keep Alive driver.
|
|
Updated syntax for client handle method IndicateNewWorkItem.
|
|
Updated method and argument descriptions for Outbound Communications Manager business service.
|
|
Created new chapter from section in Chapter 2, "Configuring Communications."
|
|
Updated Siebel eScript and Siebel VB examples.
|