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Sun Fire X4800 Server Diagnostics Guide     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

Identifying DIMM Error Messages

Correcting DIMM Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

Viewing Fault Status

Clearing Faults

Viewing the ILOM System Event Log

Clearing the System Event Log

Interpreting Event Log Time Stamps

Resetting the SP

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Viewing the Pc-Check Results

Index

Diagnostic Tools

The following diagnostic tools are available for the Sun Fire X4800 server.

BIOS POST

From the point that the host subsystem is powered on and begins executing code, BIOS code is executed. The sequence that BIOS goes through, from the first point where code is executed to the point that the operating system booting begins, is referred to as POST (power-on self-test).

POST works in conjunction with other processes to complete initialization and booting. POST focuses on thoroughly testing devices as well as providing meaningful information to users when errors occur. For more information about BIOS POST diagnostics, see BIOS POST .

Service Processor ILOM

You can use the Integrated Lights Out Manager (ILOM) to diagnose system problems by viewing the following:

For more information about using the ILOM to diagnose system issues, see Using the ILOM to Monitor the Host.

SunVTS

SunVTS is the Sun Validation Test Suite, which provides a comprehensive diagnostic tool that tests and validates Sun hardware by verifying the connectivity and functionality of most hardware controllers and devices on Sun platforms. SunVTS software can be tailored with modifiable test instances and processor affinity features.

For more information about using the Sun VTS to diagnose system issues, see Using SunVTS Diagnostics Software .

Pc-Check

The Pc-Check diagnostics can test and detect problems on all motherboard components, drives, ports, and slots. This program can be accessed and executed from ILOM. For more information about using Pc-Check, see Performing Pc-Check Diagnostic Tests.