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Sun Fire X4800 Server Diagnostics Guide     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

Identifying DIMM Error Messages

Correcting DIMM Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

Viewing Fault Status

Clearing Faults

Viewing the ILOM System Event Log

Clearing the System Event Log

Interpreting Event Log Time Stamps

Resetting the SP

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Viewing the Pc-Check Results

Index

How to Run Pc-Check Diagnostics

  1. Ensure that the host power is off.
  2. Log in to the ILOM web interface.
    1. Type the IP address of the server’s SP into your web browser.

      The Oracle Integrated Lights Out Manager Login screen is displayed.

    2. Type your user name and password.

      When you first try to access the ILOM Service Processor Module, you are prompted to type the default user name and password:

      Default user name: root

      Default password: changeme

  3. Select the Remote Control tab and then the Diagnostics tab.
    image:Figure showing the Diagnostics view.
  4. From the Run Diagnostics on Boot drop-down list, select the level of Pc-Check diagnostics to be run.

    To access the Pc-Check menu, select Manual.

  5. Click the Save button.
  6. Power on the host.

    The host boots up to Pc-Check.

  7. Click the Redirection tab.

    The Launch Redirection screen appears:


    image:Figure showing redirection screen
  8. Click the Launch Redirection button.
  9. When redirection is established, return to the ILOM web interface (Remote Control tab) and select the Remote Power Control tab.
    image:Figure showing Remote Power Control screen
  10. Select Power On from the Select Action drop-down list box .
  11. Click the Save button.

    The system reboots to the Pc-Check main menu.

  12. Return to the Redirection screen and follow the prompts to open the Pc-Check main menu.