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Sun Fire X4800 Server Diagnostics Guide     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

Identifying DIMM Error Messages

Correcting DIMM Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

Viewing Fault Status

Clearing Faults

Viewing the ILOM System Event Log

Clearing the System Event Log

Interpreting Event Log Time Stamps

Resetting the SP

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Viewing the Pc-Check Results

Index

How to Create a Snapshot With the ILOM Web Interface


Caution

Caution - You should not run this utility unless requested to do so by Oracle Services.


Before You Begin

To collect SP data using the Service Snapshot utility, you need the Admin (a) role enabled.

  1. Log in to the ILOM web interface.
  2. Select Snapshot from the Maintenance tab.

    The Service Snapshot Utility page appears.


    image:Service snapshot utility page
  3. Select the desired Data Set: Normal, FRU ID Full, or Custom.
    • Normal - Specifies that ILOM, operating system, and hardware information is collected.
    • FRU ID – Provides FRU ID information.
    • Full – Specifies that all data is collected. Selecting Full might reset the system.
    • Custom – Allows you to choose one or more of the following data sets:
      • ILOM Data

      • Hardware Data

      • Basic OS Data

      • Diagnostic Data

  4. Select the Enabled check box if you want to collect only log files from the data set.
  5. Select the Enabled check box if you want to encrypt the output file.
  6. Select one of the following methods to transfer the output file:
    • Browser

    • SFTP

    • FTP

  7. Click Run.

    A Save As dialog box appears.

  8. In the dialog box, specify the directory to which to save the file and the file name.
  9. Click OK.

    The file is saved to the specified directory.