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Sun Fire X4800 Server Diagnostics Guide     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

Identifying DIMM Error Messages

Correcting DIMM Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

Viewing Fault Status

Clearing Faults

Viewing the ILOM System Event Log

Clearing the System Event Log

Interpreting Event Log Time Stamps

Resetting the SP

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Viewing the Pc-Check Results

Index

Pc-Check Diagnostics Overview

If you are having a problem with your system, you can use the Pc-Check diagnostic tests to diagnose and possibly solve the problem.

The Pc-Check diagnostics can test and detect problems on all motherboard components, drives, ports, and slots. You can access and execute this program from ILOM.

There are three options for running Pc-Check:

The default for Run Diagnostics on Boot is Disabled, which means that Pc-Check does not run when you boot the server. The other Pc-Check levels, Enabled, Extended, and Manual, will run Pc-Check automatically when the server boots.

The only way you can see the results of Pc-Check diagnosis is to run Pc-Check in Manual mode. The output is displayed on a monitor or serial console connected to the system. See Viewing the Pc-Check Results. The results of the automatic tests are also written to nonvolatile memory on the SP, where Oracle Services can access them.