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Oracle ZFS Storage ZS3-ES

Service Manual

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Using This Documentation

About This Documentation

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Graceful Server Power Down

Emergency Server Power Down Using the Power Button

Emergency Server Power Down Using the Oracle ILOM CLI

Emergency Server Power Down Using the Oracle ILOM Web Interface

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Emergency Server Power Down Using the Power Button

This emergency power down task using the Power button is preferred to the other emergency tasks, which use the Oracle ILOM CLI or web interface, because it allows the operating system to gracefully shut down. However, because this task has risks, attempt the graceful power down first.


Caution

Caution - This task forces the main power off. You might corrupt or lose system data, or lose the server configuration (the resources assigned to it) during an immediate power down.


  1. Press and quickly release the Power button on the front panel.

    This action causes an orderly shutdown of the operating system, and the server enters the standby power mode.

    If the server did not respond or you need a more immediate shutdown, press and hold the Power button for four seconds, which forces the main power off and enters the standby power mode immediately.

    When the main power is off, the Power/OK LED on the front panel begins flashing, indicating that the server is in standby power mode. See About Controls and Connectors.


    Electrical

    Caution - When you press the Power button to enter standby power mode, power is still directed to the service processor remote management subsystem and power supply fans. To completely power off the server, you must disconnect the power cords from the back of the power supplies.


  2. Disconnect the power and data cables from the server.

    See Disconnect Cables From the Server.

Related Information