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Sun Server X4-4 Product Notes

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Updated: January 2020
 
 

Sun StorageTek 8 Gb FC PCIe HBA (Emulex) Port Goes Offline (17331148)

This issue is fixed in Oracle Solaris 11.1 SRU16 and 11.2.

In rare instances, a Sun Server X4-4 with the Sun StorageTek 8 Gb FC PCIe HBA (Emulex) installed might have an HBA port go offline during boot. When the Oracle Solaris Fault Management log is checked (using the fmadm faulty command), you see an error similar to:

# fmadm faulty
--------------- ------------------------------------  -----------------------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -----------------------
Oct 12 23:42:57 1786b6a2-57d7-cf84-ae3b-fc08de6effd8  PCIEX-8000-0A  Critical

Host        : testserver16
Platform    : sun4v-platform    Chassis_id  :
Product_sn  :

Fault class : fault.io.pciex.device-interr
Affects     : dev:////pci@340/pci@1/pci@0/pci@2/SUNW,emlxs@0,1
                 faulted and taken out of service
FRU         : "IOU0-PCIE2"
(hc://:product-id=sun4v-platform:server-id=scxx043cto:chassis-id=AK00120548/ch
assis=0/cpuboard=0/hostbridge=1/pciexrc=1/pciexbus=1/pciexdev=0/pciexfn=0/pcie
xbus=2/pciexdev=2/pciexfn=0/pciexbus=115/pciexdev=0)
                 not present

Description : A problem was detected for a PCIEX device.

Response    : One or more device instances may be disabled

Impact      : Loss of services provided by the device instances associated
              with this fault

Action      : Use 'fmadm faulty' to provide a more detailed view of this
              event. Please refer to the associated reference document at
              http://sun.com/msg/PCIEX-8000-0A for the latest service
              procedures and policies regarding this diagnosis.

The reference link for "PCIEX-8000-0/A" confirms that the problem is with the PCIe device.

Workaround

Install Oracle Solaris 11.1 SRU16.5 to obtain the updated driver for the Sun StorageTek 8 Gb FC PCIe HBA (Emulex).