If the customer decides to reject the quote, they might indicate this by clicking a Reject Quote UI element. When a quote is rejected, the customer can enter a note indicating why the quote was rejected. After receiving the orderId as a form input parameter, the QuoteFormHandler uses the rejectQuote method to update the quoted order by calling the OrderManager.rejectQuote helper method, which calls the rejectQuote pipeline chain. This chain calls the ProcRejectQuote processor.

When a quote is rejected, the system captures the quote information, including the rejection date, an optional rejection note and quote pricing information, and sets the order state value to REJECTED_QUOTE.