You can edit a contact’s first name, last name, account, and active status. You cannot edit the email address or password. Contacts who forget their passwords must click the Forgotten Password link on the store’s login page and enter the email address associated with their account. Commerce Cloud sends a link to the email address. The contact clicks the link to reset their password. If the link has expired when the contact clicks it, they see a page where they can request a new link.
To edit a contact:
Click the Accounts tab.
Click the New Contact button.
Enter the information for the new contact. See the table that follows this procedure for information about each field.
Once you have made your changes, click Save.
Refer to the Configure the password policy section for information on resetting contact passwords.