Digital Transformation promises efficiency, accuracy, timeliness, and lower cost, and process automation is one of the primary ways that these promises are fulfilled. Process automation is most effective when user tasks are totally eliminated by predetermined system actions. The JD Edwards EnterpriseOne digital platform, which includes the Orchestrator, notifications, Scheduler, and extensibility framework, enables a high level of process automation, allowing human users, devices, and the EnterpriseOne system to cooperate in digitally transformed operations.
Process automation begins with process simplification. Orchestrations can bundle lengthy and complex tasks in a single action. The extensibility framework enables users to launch orchestrations “on the glass” from within EnterpriseOne applications without the need for custom modifications. In this way, traditional users can experience a much easier and simplified way of interacting with the system.
Beyond simplification, the true goal of digital transformation is process automation. Orchestrations can detect data, events, or conditions from within the EnterpriseOne system and from any external device, system, or cloud service that provide APIs. Orchestrations can also enact EnterpriseOne transactions as well as any external transaction APIs. Therefore, the Orchestrator can help you achieve rule-based automation of repetitive, predictable processes.
The built-in Scheduler is commonly used to invoke orchestrations without the need for any integration with devices or third-party systems. A simple flip of a switch allows an orchestration or notification to run once per day, per hour, or any appropriate period, giving your EnterpriseOne system a “heartbeat” of automation.
Regardless of how much process automation we can build into the system, certain events or conditions require human intervention. But that does not indicate that the human activity has to be cumbersome or difficult. EnterpriseOne notifications can be delivered to the appropriate people based on predetermined conditions, and the messages can provide links to appropriate actions.