The integration of Oracle Commerce Cloud and Oracle CPQ Cloud targets support for the following customer commerce activity:
Product configuration: The customer or agent can configure any product that has been identified as configurable in the product catalog.
Customer quote request: The customer can request a quote for an order.
Agent quote request: An agent dealing with a customer contact can request a quote for a discount on behalf of the customer.
This document provides instructions on how to set up an integration between Oracle Commerce Cloud and Oracle CPQ Cloud so that relevant Commerce Cloud information is automatically passed to CPQ Cloud, ensuring that the decision process has all the required information and increasing the speed at which a reply is delivered to the customer or agent.
This document describes the setup tasks that must be performed in Oracle Commerce Cloud and Oracle Integration Cloud in order to use this integration flow. There are additional setup tasks that must be performed in Oracle CPQ Cloud so that the integration works as expected. Full information about these tasks that must be performed in CPQ Cloud can be found in the Integrating Oracle Commerce Cloud and CPQ Cloud article on My Oracle Support.
Chapter 2 – Configuring the Integration – provides technical instructions on the following topics:
How to download the Integration Cloud Service Integration Flows.
How to configure the Integration Cloud Service Integration Flows.
How to setup the connection to Oracle CPQ Cloud.
How to setup the connection to Oracle Commerce Cloud.
How to configure the webhooks to trigger the integration flows.
Chapter 3 – Using the Integration Functionality – provides instructions on how to use the functionality supported by this integration.
