Before a Commerce Cloud self-service user can use the CPQ Cloud configurator to configure complex products for purchase in Commerce Cloud, an administrator must identify the products as configurable in the product catalog. Before doing so, it is important to have a synchronized product catalog to ensure that products in the Commerce Cloud catalog map to corresponding items in the CPQ Cloud catalog.
To identify a product as configurable:
Log in to Commerce Cloud.
Click on the menu icon.
Select Catalog from the menu.
Select the product you wish to identify as configurable.
Click on the SKUs tab of the product detail pop-up frame.
Select the SKU you wish to identify as configurable.
Check the Configurable checkbox. This displays 3 further fields you must complete.
Enter the Model information. This should match the Model information of a configurable product in the CPQ Cloud catalog.
Enter the Product Line information. This should match the Product Line information of a configurable product in the CPQ Cloud catalog.
Enter the Product Family information. This should match the Product Family information of a configurable product in the CPQ Cloud catalog.
Click Save. This returns you to the SKU frame where the SKU you updated should be marked with an asterisk to identify it as a configurable SKU.
Note: Administrators can also perform the above setup steps in bulk by using the SKU import program. From the Catalog tab in Commerce Cloud, click Manage Catalog and select Import. In the Import dialog, click Browse and locate the CSV file to import. Click Upload File, click Validate, and then click Import.
