A visitor can request a quote on one or more items in an order from the checkout page. The visitor must follow these instructions to request a quote.
Add the desired items to the shopping cart.
Proceed to the checkout page.
On the checkout page, enter supporting details in the Request a Quote text box.
Click the Request Quote button.
Once the visitor has submitted their quote request, the Request Quote webhook is triggered and all relevant information is passed to CPQ Cloud for a decision on the quote.
When a decision is made about the quote, the order is updated and the visitor then has three options about how to proceed.
They can:
Accept the quote: This means the visitor is satisfied with the quote and they may continue through the purchase process with the prices provided. The checkout page is displayed and the visitor may enter their shipping details and proceed with payment.
Reject the quote: This means that the visitor has rejected the quote provided by CPQ Cloud, and the order is cancelled.
Request a requote: The visitor can use the Request Requote text box to provide further information and request an updated quote.
