Troubleshoot the Desktop App and Sync

Here are some questions you might have about using the desktop app and sync.

• I can’t sign in to the desktop app
• I don’t see a folder to sync or I can’t find a synced file
• PDF files created in a synced folder disappear
• Links in my synced files aren't working
• I have sync problems or slow syncing
• I can't change an Oracle Content account folder location
• Icons in an Oracle Content account folder don't show sync status
• My files aren't compressed when I add them to a compressed folder
• I can’t check for updates
• Files and folders in my Oracle Content folder are wrong or out of date
• I can't work with a file on my desktop after I rename it
• I exited or quit the desktop app and don't know what's happened to sync
• I can’t restore a folder I deleted