Troubleshoot the Desktop App and Sync
Here are some questions you might have about using the desktop app and sync.
- I can’t sign in to the desktop app
- I don’t see a folder to sync or I can’t find a synced file
- PDF files created in a synced folder disappear
- Links in my synced files aren't working
- I have sync problems or slow syncing
- I can't change an Oracle Content account folder location
- Icons in an Oracle Content account folder don't show sync status
- My files aren't compressed when I add them to a compressed folder
- I can’t check for updates
- Files and folders in my Oracle Content folder are wrong or out of date
- I can't work with a file on my desktop after I rename it
- I exited or quit the desktop app and don't know what's happened to sync
- I can’t restore a folder I deleted