Associating Field Service Task Types With Activity Types
After the Track Service Time is enabled in your account, you need to associate Field Service task types to the activities you want time tracked.
To associate Field Service Task types to Activity types:
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In the Global Search field, enter page: task type.
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From the results list, select Field Service Task Type.
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On the list page, click Edit beside the Field Service Task type you want to associate.
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From the Service Time Item list, select a Service Item.
Note:The Service Item should be an item for sale or resale with the base price set. This ensures accurate and consistent billing. For more information, see Service Items.
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Click Save.
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Repeat steps 3 - 5 for all Field Service Task Types you want to associate.