Overview
Retailers use promotions to increase in-store visits, improve customer awareness and loyalty, and to move merchandise out of the warehouse and off the shelves, usually in collaboration with item vendors. With NSPOS, you can quickly create various types of promotions using NetSuite discount item and promotion records.
Promotions range from basic price markdowns, discounts on transaction totals, and complex buy one, get one or mix and match offers. You can analyze the sales generated from promotions in NetSuite, both while the promotion is running and when it has finished.
Promotion Parameters
Promotions use the following parameters:
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Effective and expiration dates
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Specific locations, all locations or excluded locations
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Specific customers, all customers, excluded customers, customer categories
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Specific items, all items, excluded items or item classes
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Type and amount of discount
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Purchase conditions required to receive the discount
Optional parameters you can use are:
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Repeatability options that let customers receive discounts multiple times or one time per customer
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First only promotions for new customers where they receive the discount one time on their first NSPOS purchase transaction.
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Amount spend minimum to qualify for a discount
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Stacking rules that group promotions to manage how they interact with other promotions
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Multiple-use or single-use coupon codes
Discount Types
Each promotion is based on at least one the following discount types:
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Percent Off – A basic discount, where you specify what percent of the original price will be discounted.
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Amount Off – A basic discount, where you specify by how much the original price will be discounted.
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New Price – A basic discount based on repricing, where you specify a temporary reduced item price.
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Transaction Discount – A discount that takes an amount or percent off the transaction total, before taxes. The discount is calculated by applying the amount or percent off to each item. For example, a 10% transaction discount applies 10% off of each item’s price.
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Buy One, Get One (BOGO) – A complex discount, where a customer buys a specific quantity of an item to receive another of that item or a different item – either free or at a reduced price.
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Mix and Match – A complex discount where you specify how many units from a set of items the customer must purchase to activate the promotion. The customer can choose exactly which of the specified items and in what proportions they will buy.
For example, if you specify that 5 units from a set of items A, B and C must be purchased, then the customer can purchase 5 of item A, or 3 from item A and 2 from item B, and so on.
How Multiple Discounts are Applied in NSPOS
When more than one discount is applied to an item, NSPOS applies each discount sequentially. The first discount is applied to the base price. The next discount is applied to the previously-discounted amount. This process continues until all eligible discounts have been applied. Multiple discounts are sometimes called "stacking discounts."
For example, an item is eligible for the following discounts
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Discount 1 = 10%
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Discount 2 = 10%
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Item base price = $100
NSPOS applies the discounts as follows:
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Discount 1 applied to $100 (base price): 100 – 10% = 100 – 10 = $90
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Discount 2 applied to $90 (discounted price): 90 – 10% = 90 – 9 = $81
Final price = $81
Promotions with multiple discounts and promotions on items with other discounts are also calculated in NSPOS using this method.
By default, NetSuite ERP applies the first and subsequent discounts to the item base price only.
Promotion Item Records
NetSuite creates a custom RA-PromotionItem record each time an item is added to an RA-Promotion record. Each record contains the Trigger, Reward, and override price settings you assigned to that item when adding it to the promotion record. When adding items to a new promotion, you can use these existing records or add an item and create its settings manually.
RA-PromotionItem custom records are available at Customization > Lists, Records & Fields > Record Types.
No Integration with SuitePromotions
NSPOS is not integrated with the NetSuite application SuitePromotions.
If you want to use SuitePromotions with another product that is integrated with NetSuite, such as SuiteCommerce, keep in mind that those promotions will not apply to sales transactions entered using NSPOS.