Creating a Promotion

Use this topic to create a promotion in NetSuite Point of Sale (NSPOS). You can also use the topic as a guide to updating an existing promotion.

Creating a promotion involves the following steps:

  1. Determine the conditions you want your promotion to have, including type of discount, dates when it will be effective, which locations will offer it, and what items will be included. Ensure that all items included in your promotion are added to NetSuite as NetSuite item records before continuing.

  2. Verify a Discount Item is in place to use with the promotion. A Discount Item selection is required for setting up a promotion. It is used to track sales generated for a promotion.

  3. Create the Promotion Record. NetSuite POS promotion records are called RA-Promotion custom records. In this record you assign all the conditions and items you want to include.

  4. Allow time for the Promotion Record to synchronize with NetSuite POS registers. This takes approximately 15 minutes. After syncing, your promotion becomes available to all POS registers at the locations you specified.

    Warning:

    We do not recommend doing mass record updates during business hours. Creating or importing large numbers of promotions or other records at once can impact the synchronization process at your registers. See Benchmarks for Data Transfers and System Limits.

Related Topics

Promotions
Overview
Work with Coupon Codes
Use Stacking Rules for Promotion Interactions
Promotions on NetSuite POS Terminals
Analyze Promotion Results in NetSuite
Promotion System Flags
Setting your default promotion form in NetSuite ERP
Troubleshoot Promotions
Other Discount Types

General Notices