Deprecation of Data Center-Specific Domains for SuiteAnalytics Connect

On January 14, 2020, data center specific domains used for access to the Connect Service were deprecated. Data center-specific domains are those that begin with odbcserver.

Account-specific domains have been supported by SuiteAnalytics Connect since June 19, 2019. After this support became available, we encouraged you to change the Connect Service host name to your account-specific domain in the connection attributes of the driver. However, users were still able to access the Connect Service using data center-specific domains.

On January, 14, 2020, data center-specific domains were deprecated. If you have not changed the connection attributes, you will be unable to log in to the Connect Service.

The following domains are no longer supported:

Data Center-Specific Domains


You must change the connection attributes for ODBC, JDBC, and ADO.NET drivers.

Required Actions

You must ensure that the Connect Service host name in the connection attributes of the driver matches the host name of your account. The host name you should use for your connection is displayed in the Service Host field on the SuiteAnalytics Driver Download page, under Your Configuration. The Connect Service host name displayed on the SuiteAnalytics Driver Download page contains the account ID as part of the domain name.

To access the SuiteAnalytics Connect Driver Download page, use the Set Up Analytics Connect link in the Settings portlet when you are logged in to NetSuite. If you cannot locate the portlet, see Finding Your Settings Portlet.

Settings portlet

For more information about account-specific domains, see URLs for Account-Specific Domains.

For more information about how to change the connection attributes, see the following topics:

Related Topics

Connect Service Notifications

General Notices